At Brat Cartel, we strive to provide you with the best shopping experience. However, if there are issues with your order, we are here to help. Please review our return policy below:

Eligibility for Returns:

 

We accept returns only under the following conditions:

• The product delivered is damaged.
• The wrong product was shipped to you.

 

Conditions for Return:

• The product must be unused, with all original packaging and tags intact.
• The return request must be initiated within 7 days of receiving the product.

Non-Returnable Items:

Products are not eligible for return if:

• The damage was caused after delivery.
• You no longer need or want the product.

How to Initiate a Return:

1. Email us at (bratcartal@gmail.com) with your order number, a description of the issue, and clear photos of the product (showing the damage or incorrect product).
2. Our team will review your request within 2 business days and provide further instructions.

 

We reserve the right to decline a return if the product does not meet the above conditions.

For any questions or assistance, feel free to contact us at [bratcartel@gmail.com].

Thank you for shopping with us!

Brat Cartel Team